Discover how we built a secure, private AI using open-source LLMs and why it matters for your business.
Our approach with developing New Dialogue AI was to provide an environment where people who value their privacy and security could leverage the best of what LLM’s have to offer, securely within a private cloud tenancy.
Because a private AI model runs in a controlled environment, preserving sensitive data, it offers enterprises significant benefits like enhanced data privacy and security. By producing outputs that are more pertinent and exact and are tailored to the specific needs of a business, a private AI improves operational efficiency and decision-making. By eliminating the need to share data with a third party for the purpose of training their Large Language Model, a private AI lowers legal risk. By using a private LLM, businesses may stay ahead of the competition, speed up procedures, and encourage innovation—all while keeping complete control over their data and intellectual property.
Yes, a variety of Open-source Large Language Models are available for private usage. As a private GPT, we created New Dialogue AI without using your data to train our model. New Dialogue AI can also be installed on your own cloud tenancy for medium-sized to large enterprises (both AWS and Azure are supported).
Since establishing a private SaaS business in the middle of the 2000s and growing it from a services-focused company to a product development firm, the ground beneath our feet has changed continuously. We have helped some of the biggest businesses in the world sell and maintain private SaaS solutions by skillfully navigating through a variety of market dynamics and technical improvements.
The concept of creating our own proprietary AI arose from this extensive background of knowledge and insight. One could argue that the paradigm shift brought about by artificial intelligence, and in particular by Large Language Models (LLMs), is greater than that of the introduction of the Internet. AI has the unmatched power to reinvent workflows, upend entire sectors, and foster unprecedented levels of creativity and productivity. But with great power, comes great responsibility! To guarantee AI's ethical and safe application, strong regulations are required. We believe that hosting AI software in a private cloud tenancy is the safest approach to trial and utilize this new technology. This method frees us from the limitations and unpredictability of depending on outside suppliers, allowing us to develop while maintaining control over data security and compliance.
Learn more about how New Dialogue AI works
Early in 2023, as the concept began to take shape, we set out to create a Minimum Viable Product (MVP) in less than 90 days. Our objectives were to develop a framework for a React-based application that would communicate with the LLM via a set of APIs and to trial and test the deployment of an open-source LLM. This plan needed to be executed quickly, with resource allocation and careful preparation.
First, we chose a top-tier open-source LLM that complied with our standards and technological specifications. After that, our team set to work optimizing the model to make sure it satisfied our reliability and performance standards. Our design team worked concurrently to create an intuitive user interface that would let users engage with the LLM without any trouble. In order to provide a responsive and easy-to-use user experience, the API layer was designed to enable seamless communication between the model and the user interface.
We worked on prototyping, iterated on user feedback, and improved the user experience throughout the course of the ninety days—all the steps involved in creating a working prototype. The end product was a working MVP that proved our idea could be implemented and offered a strong base for future growth and expansion.
Every new project has a chance of failing, yet it's precisely this unpredictability that spurs creativity and advancement. The process we went through to create a private AI was the same.
We encountered many obstacles and disappointments, ranging from technical difficulties to widespread doubt. But what really inspired us was the excitement of venturing into unknown waters and the possibility of ground-breaking achievement!
The unknown may be both thrilling and problematic. It forces us to step outside of our comfort zones and requires us to think critically and take decisive action. Many choose the security of the familiar and predictable over it. However, the unknown presents a rich opportunity for growth and discovery for creators and inventors. We were committed to use artificial intelligence (AI) thoughtfully and effectively because we believed it might completely transform the way people operate.
We didn't waver in our conviction that the New Dialogue a private AI solution could provide unmatched value to our clients in spite of the dangers. As we advanced, we accepted the unknown and kept learning and changing. This kind of thinking not only helped us get past challenges, but it also put us at the forefront of AI innovation in our industry.
The culmination of our efforts was realized when we gained our first paying SaaS customer for our private AI solution.
This milestone brought a natural sense of achievement and validation for the entire team. Despite initial doubts about whether our offering would resonate with users, the positive reception and growing interest from enterprise customers affirmed the value of our solution.
Conducting pilot programs with current clients gave us priceless insights and comments that helped us improve and further develop our solution. It was incredible to reflect on how a carefully considered idea, executed through many steps, could transform into a tool that feels like magic when used against a controlled set of data.
In addition to creating a workable AI solution, we also succeeded in addressing practical issues and providing our clients with observable advantages.
Our experience building a private AI with a leading open-source LLM was eye-opening and served as a reminder of the value of foresight, tenacity, and flexibility. Our substantial expertise in developing highly scalable enterprise software served as the foundation for the concept of using AI to bring about revolutionary information transformation. Our ability to quickly develop and test new ideas was shown throughout the MVP phase, and the spirit of innovation is fostered by the willingness to explore the unknown.
In the end, our methodology and dedication to expanding the possibilities of Open-source LLMs have been validated by the launch of our product and the acquisition of paying users. We are committed to delivering value, guaranteeing ethical use, and utilizing technology to drive positive change as we develop and scale New Dialogue AI.
Start your free trial of New Dialogue AI today and experience the benefits of secure, private AI for yourself.
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