Imagine having access to an oracle within your business that knows more than you do. While there’s much commentary on artificial intelligence within the public forum, how could you be leveraging AI for the benefit of your business?
Large Language Models (LLMs) are going to bring significant shifts in the way we all work and manage costs. And an AI for your business goes beyond just content creation. A private AI can be fundamental in addressing significant challenges such as dramatically improving customer service interactions, assisting professionals in curating information for improved decision making and improving the overall efficiency of your teams performance.
We’re all familiar with ChatGPT. The fastest growing app in history, with 100 million monthly active users within 2 months of launch. Simply put, ChatGPT achieves an important metric synonymous with powerful accelerating returns for its users; the efficiencies gained by using this technology far exceed its market value. For $20 per month you can become a quasi-subject matter expert in practically any field.
A Private Large Language Model attempts to provide organizations with their very own, private AI that is deployed and managed within your own cloud tenancy. Yes, it costs more than $20 per month, but Private LLMs address the first and second priorities for business; privacy and security.
Big tech is leading the way with AI. OpenAI, Microsoft, Google and Anthropic are all developing tools and services that will capture a large percentage of the developer market for AI developed. However, like any new tech the short tail hangover effect is the upfront cost of acquiring these tools and the unknown trajectory of what the overall TCO may be over the coming years. Cost may shift from direct human capital within your business (using AI to streamline effort usually performed by humans) to the bottomline of big tech. Many already see this playing out.
The open-source community for AI is booming, and the quality of some open-source projects is outperforming their centralized cousins. Training these open–source AI models is also reducing in cost and the opportunity for organizations to leverage these low-cost and smaller models for internal use is fast becoming a reality.
Private LLMs, based on open-source decentralized AI, are enabling all types of organizations to securely deploy these models within their own tenancies and leverage the power of AI for use within their operation.
The most common use cases for private LLMs are;
Unlike centralized AI models that are pre-trained on very large datasets, private LLMs like New Dialogue, employ a simpler model where they don’t directly learn or improve based on your data and content. Rather a private LLM is designed to only infer the data and content that you enable it to access.
Using Retrieval Augmented Generation (RAG), whereby the large language model consults a reliable knowledge base (your private content), apart from its training data sources prior to producing a response, makes it a good choice for organizations wanting to solve the problems of both performance and data security.
A private Large Language Model is one that is securely hosted, generally within your own cloud tenancy (currently New Dialogue AI is only supported within AWS), with restricted access controls.
A private LLM provides flexibility with customized configurations and integration points. It’s exclusively designed for use within a single business or organizational domain. It ensures your privacy by applying guardrails on who can utilize the prompting tools with your data and content. New Dialogue also provides a public mode that enables the public to utilize New Dialogue via a configurable external AI Chatbot agent that you can implement within your Website or Intranet.
New Dialogue offers customers dedicated Service Level Agreements, dedicated cloud provisioning, Prompt Reporting & Analytics and tuning assistance. If privacy, security and control over access are fundamental for your operation, then a private LLM like New Dialogue could be a suitable choice.
The opportunity for creating tailored AI experience based exclusively on your data and content are yet to be fully realized. We’re going to hear more about Intelligent agents (or AI agents) that act intelligently; they observe surroundings, act independently to accomplish objectives, and could enhance their performance through learning or knowledge acquisition. These will be largely driven by centralized AI providers. But imagine AI agents that just run internally within your operation.
The result is there’s going to be a new wave of AI driven services for business, delivering more efficient data and content driven services that provide fast and contextually relevant results.
In one example, a LLM was used to label datasets with extraordinary speed, accuracy, relevance, and completeness. It was able to label datasets at an equal or higher quality than a skilled human annotator. However the big distinction here is that it did it at 20x the speed of a human. Additionally the resulting cost was 7x lower than its highly capable human counterpart. This one example demonstrates how LLMs can solve problems at a speed we never thought possible, and with a high degree of precision.
In the continually evolving landscape of business applications, private LLMs are emerging technology stacks that can deliver great potential. Their star power is the ability to produce contextually relevant and meaningful results based on your data and content, making them invaluable across multiple applications across all industries.
Following are just 8 examples of how your organization could be leveraging private LLMs for everyday use.
From accelerated onboarding to improved customer support, deploying a private LLM changes the rule book. It can remove language barriers, find the opportunity within the chaos and improves overall risk assessment and governance.
Private Large Language Models offer a wide scope of benefits for all types of organizations. A private AI like New Dialogue is the perfect choice for organizations that want to focus on data security, compliance, and enforcing greater control over how end users access their knowledge.
Having a private AI is a competitive advantage because it allows your organization to leverage advanced natural language processing over your data and content while maintaining high levels of control and security compared to centralized models as discussed.
The use of a private LLM gives organizations greater control over the data generated by the model, minimizing accidental discovery or misuse of sensitive information within the public domain.
Organizations have the advantage of private LLMs because it reduces reliance on public cloud services, allows more control over infrastructure, and reduces risks associated with third-party platforms and data sovereignty.
Private LLMs give priority to making your sensitive data private and secure, so that proprietary information and customer data are protected from unauthorized access.
Private LLMs like New Dialogue seamlessly integrate with your daily work apps, streamlining your data and content workflows and enhancing overall efficiency.
Private LLMs, including New Dialogue, offer dedicated Service Level Agreements for customers, updates and improvements, and ensuring the optimal performance of the model within your domain.
Measuring time saved through the use of private LLMs can be challenging and highly dependent on various factors. The amount of time saved is contingent on factors such as the complexity of tasks, data volume, and the efficiency of the traditional methods against which the LLM is being compared. Regardless of this, the use of a private AI is like having a time machine within your operation - the time saving opportunities are real and can make significant contributions to your bottomline.
Whether your assessing a centralized or decentralized AI strategy, the following is a simple checklist you can use for determining if a private LLM like New Dialogue is the path to choose.
Adopting private large language models in your business will redefine the way you operate, communicate, and innovate. As you start this journey, remember the possibilities are as vast as the text these models can produce. Let your business thrive with its own private LLM from New Dialogue. Join the waitlist to trial New Dialogue and discover the future of a private AI for your organization.
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